Frequently Asked Questions

What is Al Ajr Online Madrasa?

Al Ajr Online Madrasa is an online Qur’an and Islamic education platform offering structured memorization, Tajwīd, and Islamic studies programs.

Who can join the courses?

Children and adults can enroll based on course level and learning ability.

Are classes live or recorded?

All classes are conducted live for proper supervision and interaction.

Do you offer trial classes?

Yes, trial sessions may be arranged upon request before full enrollment.

Is prior Arabic knowledge required?

No, beginners can start from basic Arabic letters through our foundation course.

How do I enroll in a course?

You can enroll through our website or WhatsApp by contacting our support team.

What documents are required for enrollment?

Basic student details and guardian information are required for registration.

Can I switch courses later?

Yes, course upgrades or changes can be discussed based on student progress.

Is there a placement assessment?

Yes, students may undergo a short assessment to determine their level.

How long does each course last?

Course duration varies depending on the program and student progress.

What are the class timings?

Classes are conducted after Maghrib (India Time).

How long is each session?

Each session typically lasts around 60 minutes.

Can classes be rescheduled?

Rescheduling depends on availability and prior notice.

How many students per batch?

Group classes are limited to small batches for better attention.

Are weekend classes available?

Yes, weekend schedules may be arranged upon request.

What payment methods are accepted?

We accept online transfers and agreed digital payment methods.

Are fees refundable?

Fees are generally non-refundable unless stated otherwise.

Is there a monthly payment option?

Yes, flexible payment plans may be available.

Will I receive a payment confirmation?

Yes, confirmation is sent after successful payment.

Are there any hidden charges?

No, all fees are communicated clearly during enrollment.

What device is required for classes?

A smartphone, tablet, or computer with internet access is required.

Do I need special software?

Classes are conducted using simple online meeting platforms.

What if internet disconnects during class?

Students may reconnect immediately or inform the instructor.

Is technical support available?

Yes, our support team assists with technical issues.

Can classes be accessed internationally?

Yes, our online platform is accessible worldwide.

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